Google Reverses Position On Video Refunds; Good For Them

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August 22, 2007

We criticized Google last week when they shut down their video marketplace and told users they would receive refunds only through a Google Checkout credit. We called it a “mistake” and suggested that users might be hesitant to try out for-pay Google products in the future.

Today, though, Google admits the error, says they will give users a full refund via a credit card, and allow users to watch video for another six months. Previously Google said videos would be unavailable after August 15.

Well done, Google.

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